Awarded contract

Cloud Based CRM System

Details

Value
£300,000
Topic
Customer Relation Management software package
Published
6 February 2025

Tender description

The UKAEA is competed for a CRM solution that required minimal configuration. The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad. Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis. Awarded value excludes VAT and is based on initial licence purchases of two years, extensions of two + one and mobilisation. Lot 1: The UKAEA is competed for a CRM solution that required minimal configuration. The tool will be mainly used by the Business Development Department (BD) of the UKAEA. BD works with internal and external stakeholders to identify opportunities for collaborations, commercial deals, and inward investment opportunities. Its external stake holders include funding agencies, academic and research institutions, public and private sector entities in the UK and abroad. Flexibility to add additional users/licences and other business areas has been built into the life of the contract on a co-termed basis. Additional information: This is an award notice only after completion of a Find a Tender compliant exercise and not a call to competition.

Timeline

  1. Completed: Award date13 January 2025
  2. Completed: Award published6 February 2025
    Current notice

About the buyer

The UK Atomic Energy Authority is the central government body behind the UK's fusion energy programmes and tenders every opportunity above a low-value threshold. Much of this procurement flows through government frameworks, including the Crown Commercial Service.

A quarterly procurement pipeline gives visibility of larger forthcoming opportunities.

Over the past 5 years, most of the UK Atomic Energy Authority's contract awards have been in IT services, software and information systems and industrial machinery.

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