Awarded contract

Connect to Work CRM System

Details

Value
£200,000
Duration
2 years
Topic
Customer Relation Management software package
Published
29 October 2025

Tender description

Staffordshire County Council (SCC) has procured a customer relationship management (CRM) system to support the delivery of the Connect to Work program. Requirements are to record participant/employer engagement, track progress, link into Department of Work and Pensions systems and report outcomes. ## Contract award

Timeline

  1. Completed: Award published29 October 2025
    Current notice
  2. Completed: Award date29 October 2025
  3. Next: Contract expiry date7 November 2027in 12 months

About the buyer

Staffordshire County Council buys as a local authority, with a Commercial Team managing procurement on its behalf. Existing framework agreements, dynamic purchasing systems and collaborative partner arrangements are used ahead of new competitions where possible. Contract award notices and procurement reports are published for transparency.

Over the past 5 years, most of Staffordshire County Council's contract awards have been in business services, waste, cleaning and environmental services and construction work.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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