Stale Pre-tender

UHB CRM Solution - Market Engagement

Details

Topic
Customer Relation Management software package
Published
20 August 2024

Tender description

University Hospitals Birmingham NHS Foundation Trust (UHB) is one of the largest teaching hospital Trusts in England and the West Midlands, serving a regional, national, and international population. It includes Birmingham Heartlands Hospital, Birmingham Chest Clinic, Good Hope Hospital, the Queen Elizabeth Hospital Birmingham, Solihull Hospital, and various Community Services. We also run several smaller satellite units, allowing people to be treated as close to home as possible.<br/>As an NHS organisation, UHB will see and treat more than 2.2 million people every year across our sites UHB currently employs over 25,000 members of staff and we are committed to investing in their development and their health and wellbeing. Lot 1: This Prior Information Notice (PIN) outlines the requirements for a Customer Relationship Management (CRM) solution to be implemented by Health Innovation West Midlands at University Hospitals Birmingham NHS Foundation Trust (UHB) located in Birmingham and Solihull, England.<br/><br/>Requirements are further detailed within the Briefing Note document that can be found on the Atamis Procurement portal (see information listed below within additional information on how to access this).

Timeline

  1. Completed: Pre-tender published20 August 2024
    Current notice

About the buyer

University Hospitals Birmingham NHS Foundation Trust buys as an NHS trust and hosts the BSOL Procurement Collaborative. The collaborative procures on behalf of five NHS organisations across Birmingham and Solihull. Simon Clarke leads its Senior Management Team as Managing Director. The team reports quarterly to a Partnership Board. Procurement and Supply Chain services span the wider Birmingham and Solihull Integrated Care System.

Over the past 5 years, most of University Hospitals Birmingham NHS Foundation Trust's contract awards have been in medical equipment and pharmaceuticals, business services and IT services.

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Decision makers

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