User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Closed tenderPublished 13 February 2019
Discovery for the Office of Civil Society Safeguarding Referral Decision Tool
£25,000
- Awarded contractPublished 13 February 2019
Lead User Researcher
£14,850
- Stale Pre-tenderPublished 13 February 2019
High Potential Initial Teacher Training and Leadership Development Programme - Early Engagement
Value not stated
- Closed tenderPublished 12 February 2019
DWP One Service
£3,000,000
- Awarded contractPublished 12 February 2019
Great.gov.uk International Site Team
£830,200
- Awarded contractPublished 12 February 2019
Web Services and Digital Products Project - Business Analyst Services
£23,000
- Closed tenderPublished 12 February 2019
Supporting local authorities to deliver local energy initiatives
£51,000
- Closed tenderPublished 12 February 2019
Supporting local authorities to deliver local energy initiatives
£51,000
- Expired contractPublished 12 February 2019
Learn how to help customers avoid calling councils unnecessarily through the use of chatbots and AI
£61,839
- Expired contractPublished 11 February 2019
UK SBS CS19041 - Contract Staff for UX Research Support
£48,320
- Awarded contractPublished 11 February 2019
UK SBS DDaT18008 BEIS Quality Assurance Analyst for The Office’s Portfolio of Digital Services
£126,000
- Awarded contractPublished 11 February 2019
Senior Developer - Buying for Schools Digital Platform
£77,350
- Awarded contractPublished 11 February 2019
111 Online Implementation Manager
£57,000
- Awarded contractPublished 11 February 2019
Great.gov.uk Support Team
£470,000
- Awarded contractPublished 8 February 2019
Discovery on housing repairs and defining a common service pattern
£72,875
- Awarded contractPublished 8 February 2019
We want to carry out a discovery phase to for a user-centered back office (town) planning system
£77,400
- Closed tenderPublished 7 February 2019
Card-sorting research for the Information Architecture of the OfS website
£20,000
- Closed tenderPublished 6 February 2019
Road Freight Electronic data - Discovery
Value not stated
- Closed tenderPublished 5 February 2019
User research and prototype development of a Competence Assessment Generator App
£100,000
- Awarded contractPublished 5 February 2019
Blue Badge Beta to Live Contract
£1,020,000
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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