User Experience Tenders and Contracts
See open user experience tenders and awarded contracts for the UK public sector. Over 130 user experience tenders and contracts were published in the last 12 months.
4,863 results
- Expired contractPublished 4 February 2019
User Researcher
£126,000
- Awarded contractPublished 4 February 2019
Software Development Capability
£1,500,000
- Closed tenderPublished 4 February 2019
Trade Remedies digital product: live maintenance and development
Value not stated
- Awarded contractPublished 4 February 2019
Payments platform prototype design and build
£250,000
- Expired contractPublished 4 February 2019
DfE Capital Directorate Systems and Data Discovery
£123,005
- Closed tenderPublished 4 February 2019
NHS / DWP data-sharing technical proof of concept
Value not stated
- Awarded contractPublished 4 February 2019
Beta-to-live data transformation, D365 CRM & digital services to manage academies & free schools
£2,217,628
- Expired contractPublished 4 February 2019
DWP User Research Labs London
£40,000
- Closed tenderPublished 1 February 2019
Data Science agile development - Development, Architecture and DevOps Services
£4,500,000
- Closed tenderPublished 1 February 2019
Data/information collections using online forms - for education providers and the general public
£1,400,000
- Awarded contractPublished 1 February 2019
Funding and Contracting Service (FCS) systems agile development
£4,500,000
- Closed tenderPublished 31 January 2019
Invitation to tender - Ravensbourne University London, website redevelopment project
£300,000
- Closed tenderPublished 30 January 2019
CRM (Customer Relationship Management) and Analytics Expert Discovery Partner
Value not stated
- Closed tenderPublished 30 January 2019
CRM (Customer Relationship Management) and Analytics Expert Discovery Partner
Value not stated
- Expired contractPublished 29 January 2019
User Research Participants
£104,500
- Closed tenderPublished 29 January 2019
Service Designer
Value not stated
- Closed tenderPublished 29 January 2019
Service Designer
Value not stated
- Expired contractPublished 29 January 2019
User Research Laboratories
£72,000
- Expired contractPublished 29 January 2019
User Research Participants with Access Needs and low internet confidence
£50,000
- Awarded contractPublished 28 January 2019
WP1740 Recruitment of User Research Participants for GOV.UK Verify
£69,094
Frequently asked questions
Frequently asked questions about User Experience in the UK public sector.
What does user experience procurement cover?
User experience procurement covers user research and usability testing, UX and interaction design, service and content design, and journey mapping, usually bought as one lot inside a wider website or digital service contract. Recruiting research participants and licensing research platforms and analysis tools are separate buys within the same field.
Where are user experience contracts advertised?
Stotles brings together user experience tenders and contracts from 100+ portals into one search, so you do not have to check each portal separately, and you can set alerts for new opportunities across the UK and Ireland.
If you want to search the government portals directly, Find a Tender carries higher-value contracts across the UK and Contracts Finder carries lower-value contracts in England. Public Contracts Scotland, Sell2Wales and eTendersNI cover Scotland, Wales and Northern Ireland, Ireland's eTenders covers Irish public bodies, and many councils, NHS bodies and housing associations publish on their own e-tendering portals such as ProContract. User experience work is mostly bought through Digital Outcomes and G-Cloud, and central government departments buy participant recruitment and research platforms separately from the design team.
What do you need to bid for user experience contracts?
User research with the public must follow UK data protection law and informed consent practice, and government services are assessed against the Service Standard and accessibility regulations. Tenders usually set minimum insurance cover, check financial standing and ask for evidence of similar work at selection stage. Under the Procurement Act 2023, suppliers can be excluded for certain criminal convictions, insolvency or failure to pay tax.
How is user experience work bought, and who buys it?
User experience buying mostly runs through the Digital Outcomes and Research and Insights frameworks, as further competitions and call-offs. Central government departments and agencies are regular buyers, alongside regulators, councils, health bodies and colleges.
How large are user experience contracts?
User experience contracts come in two shapes. Standalone pieces show up as discovery-phase user research, single usability testing rounds and participant recruitment calls. The larger notices are website, platform and case management rebuilds that carry a UX or user research lot inside them.
How do I find user experience contracts before they are formally tendered?
Read digital and technology strategies, discovery-phase notices, preliminary market engagement and service assessment schedules, which show user experience work coming due ahead of a notice. On Stotles you can track those signals and the buyers behind them, then follow a notice from pre-tender through to award.
What CPV codes cover user experience work?
User experience notices carry 73110000 (Research services) and 79315000 (Social research services).
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