Awarded contract

Your Bus Journey Survey 2026/2027

Details

Supplier(s)
Transport Focus
Value
£124,980
Duration
1 year
Topic
Business services: law, marketing, consulting, recruitment, printing and security
Published
31 March 2026

Tender description

Transport for Wales has awarded a contract directly to Transport Focus for participation in the 2026/27 “Your Bus Journey” survey. Transport Focus is the sole provider of this nationally recognised benchmarking survey, and no alternative suppliers can deliver equivalent industry-standard participation. The direct award enables TfW to gather vital customer satisfaction insights, maintain UK-wide benchmarking, and meet operational timescales ahead of the April 2026 survey commencement. ## Contract award Title: Your Bus Journey Survey 2026/2027

Timeline

  1. Completed: Award published31 March 2026
    Current notice
  2. Completed: Award date31 March 2026
  3. Next: Contract expiry date19 April 2027in 5 months

About the buyer

Transport for Wales runs and develops the country's rail, bus and active travel networks, buying as a central body with its own procurement and supply chain team.

Pipeline notices and preliminary market engagement notices give suppliers early sight of contracts still to come.

Over the past 5 years, most of Transport for Wales's contract awards have been in business services, construction work and IT services.

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