Customer Experience Tenders and Contracts in North West England

505 matching notices from public sector buyers in North West England, 5 published in the last 30 days.

Recent buyers include The University of Manchester, West Lancashire Borough Council and Transport for Greater Manchester.

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505 results

Closed tender, closed 17 January 2025Published 19 December 2024
Digital Customer Experience Strategy Partner.
The University of ManchesterInformation systems or technology strategic review and planning services
£200,000
Closed tender, closed 17 January 2025Published 19 December 2024
Digital Customer Experience Strategy Partner
The University of ManchesterInformation systems or technology strategic review and planning services
£200,000
Expired contract, expired 30 June 2025Published 12 December 2024
Tenant Satisfaction Measures Survey
West Lancashire Borough CouncilSupplier(s) Infomation by DesignCustomer satisfaction surveyAwarded 1 July 2024
£12,350
Awarded contractPublished 6 December 2024
Merchant Acquiring Services, Equipment and Payment Gateway Service Agreement
Transport for Greater ManchesterSupplier(s) Barclaycard BusinessBanking and investment servicesAwarded 1 October 2024
£1,200,000
Expired contract, expired 7 February 2025Published 2 December 2024
Health & Disability Services AtW Legacy Investigations
Department For Work and Pensions (DWP)Supplier(s) IBM UNITED KINGDOM LIMITEDIT services: consulting, software development, Internet and supportAwarded 4 November 2024
£368,110
Closed tender, closed 23 December 2024Published 19 November 2024
Construction Framework
Merseyrail Electrics 2002 LtdConstruction work
Value not stated
Awarded contractPublished 15 November 2024
Delivery of Social Value through Collaborative Resourcing of Capital Works
Stockport Homes LtdSupplier(s) B4Box LtdIndustrial and technical training servicesAwarded 15 November 2024
£10,000,000
Expired contract, expired 1 April 2025Published 15 November 2024
Homes England - Help to Buy Discovery (CCS - RM6187 Lot:3)
Homes EnglandSupplier(s) Deloitte LLPAwarded 2 December 2024
£170,000
Awarded contractPublished 24 October 2024
Rail Replacement Bus Services
Merseyrail Electrics 2002 LtdSupplier(s) Arriva MerseysidePublic road transport servicesAwarded 22 October 2024
Value not stated
Expired contract, expired 23 June 2026Published 10 October 2024
Transactional Customer Feedback Platform
West Lancashire Borough CouncilSupplier(s) Voicescape LimitedIT software packageAwarded 24 June 2024
71,800
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Closed tender, closed 29 September 2025Published 8 October 2024
Real Time Passenger Information Hardware and Software Solution
Merseytravel
Value not stated
Stale Pre-tenderPublished 8 October 2024
Real Time Passenger Information Hardware and Software Solution
Liverpool City Region Combined Authority, MerseytravelSoftware package and information systems
£200,000
Expired contract, expired 30 September 2026Published 7 October 2024
Design Services to support the development of the capital works associated with Barrow & Kendal Town Halls Customer Experience Improvements
Westmorland and Furness CouncilSupplier(s) Day Cummins LtdArchitectural, construction, engineering and inspection servicesAwarded 18 January 2025
£100,000
Expired contract, expired 30 September 2026Published 7 October 2024
Design Services to support the development of the capital works associated with Barrow & Kendal Town Halls Customer Experience Improvements
Westmorland and Furness CouncilSupplier(s) Day Cummins LtdArchitectural, construction, engineering and inspection servicesAwarded 18 January 2025
£94,234.5
Stale Pre-tenderPublished 17 September 2024
Social Value through Collaborative Resourcing of Capital Works
Stockport Homes LtdRepair and maintenance services of building installations
Value not stated
Awarded contractPublished 10 September 2024
Smart Ticketing System Services
Transport for Greater ManchesterSupplier(s) Vix Technology (UK) LtdTicket-validation machinesAwarded 27 August 2024
£1,660,000
Expired contract, expired 3 March 2025Published 2 September 2024
Customer Experience Mapping Journey
Department For Work and Pensions (DWP)Supplier(s) Kainos Software LimitedBusiness and management consultancy and related servicesAwarded 2 September 2024
£367,000
Awarded contract, expiring 11 August 2029Published 21 August 2024
ecm_12057 - Functional Assessment Service Customer Satisfaction Survey
Department For Work and Pensions (DWP)Supplier(s) Opinion ResearchResearch servicesAwarded 12 August 2024
£2,560,000
Closed tender, closed 9 September 2024Published 14 August 2024
Design Services to support the development of the capital works associated with Barrow & Kendal Town Halls Customer Experience Improvements
Westmorland and Furness CouncilArchitectural, construction, engineering and inspection services
Value not stated
Closed tender, closed 20 September 2024Published 2 August 2024
Bus Real-Time Passenger Information (RTPI) and Traffic Light Priority (TLP)
Lancashire County CouncilBusiness intelligence software development services
£6,000,000

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