Health & Disability Services AtW Legacy Investigations
Details
- Supplier(s)
- IBM UNITED KINGDOM LIMITED
- Value
- £368,110
- Duration
- 3 months
- Topic
- IT services: consulting, software development, Internet and support
- Published
- 2 December 2024
- Source
- uk:contracts_finder
Tender description
DWP is transforming the way it processes benefits. Moving away from the reliance on its legacy estate and into world where new digital services provide a better customer experience, joining up the end-to-end service offering and providing a more efficient way to process benefits. Access to Work (AtW) uses a combination of a legacy system called DISC for the majority of case management, a newer application called AtWIS, and spreadsheets to manage cases.
Timeline
- Completed: Award date4 November 2024
- Completed: Award published2 December 2024Current notice
- Completed: Contract expiry date7 February 2025
About the buyer
The Department For Work and Pensions (DWP) delivers the State Pension and working-age benefits to millions of claimants, and buys as a central government ministerial department with its own commercial teams. Larger contracts are advertised on Find a Tender, with suppliers registering through the Atamis eSourcing portal. Framework agreements are called off through the Government Commercial Agency using Public Sector Contract terms. Suppliers can join its low value purchasing system freely, with no cap on numbers. Dynamic purchasing systems cover welfare-to-work and employment support opportunities. Commercial teams engage the market early through in-person and online supplier events.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of DWP's contract awards have been in education and training, IT services and business services.
Relevant CPV codes
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-work-and-pensions-dwp.gov |
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