YPO 1253 - SUPPLY OF CRM SOLUTION FOR YPO
Details
- Buyer
- YPO
- Supplier(s)
12 suppliers
- Claritas Solutions Ltd
- Delaware Digital LLP
- Deloitte LLP
- Ernst & Young LLP (EY)
- Halo Service Solutions Ltd
- Huble Digital Ltd
- Infosys Ltd
- KERV DIGITAL LIMITED
- Phoenix Software Limited
- Provident CRM Ltd
- Unipartner IT Services
- ZIIPLINE LTD
- Value
- £4,000,000
- Duration
- 1 year
- Topic
- Customer Relation Management software development services
- Published
- 19 February 2026
- Source
- uk:find_a_tender
Tender description
YPO have appointed a supplier onto a Contract (Lot 1) following a Competitive Tendering Procedure for the provision of a CRM Solution, which will serve YPO internal requirements only. Estimated Contract Value: The Contract has an estimated value of between £3,563,082 - £4,800,000 inclusive of VAT for the maximum life of the Contract (10 years). All references to values and/or volumes of business are for guidance only and there is no guarantee of any business. ## Contract award Title: Single CRM Solution for YPO Lots: - Lot 1: Lot 1 - Single CRM Solution for YPO ## Contract award Title: CRM Solution for Wider Public Sector Lots: - Lot 2: Lot 2 - CRM Software Solution for Wider Public Sector
Timeline
- Completed: Award date16 February 2026
- Completed: Award published19 February 2026Current notice
- Next: Contract expiry date4 March 2027in 4 months
About the buyer
YPO is a purchasing organisation owned and governed by a consortium of thirteen local authorities across Yorkshire and North West England. A joint committee of member councils oversees its work, meeting on a set timetable. Competitions span categories from ICT and energy to facilities, food and catering, and construction. Surpluses return to member authorities and customers instead of outside shareholders, since YPO is self-funded.
Over the past 5 years, most of YPO's contract awards have been in software and information systems, financial and insurance services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ypo.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ypo.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ypo.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ypo.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ypo.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ypo.gov |
3 similar open tenders
See more open tenders related to Customer Relation Management software development services.
Related topics
Topics related to YPO 1253 - SUPPLY OF CRM SOLUTION FOR YPO, ranked by notice volume.
- 3,240£92.8bn
Related buyers
Buyers similar to YPO.
- 152£31.3bn
- 91£7.2bn
- 47£31.4bn
- 36£1.8bn
- 28£9.7bn
- 14£4.4m
- 13£801.2m
- 182£430.4m
- 56£7.9bn
- 4£3.5m
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.