Awarded contract

Service Desk Security

Details

Supplier(s)
Softcat PLC
Value
£33,000
Duration
1 year
Topic
Software package and information systems
Published
20 February 2026

Tender description

County Durham & Darlington NHS Foundation Trust have awarded a contract for the development of the Ivanti ServiceDesk Security module to Softcat by Calling Off without Competition via the NHS SBS Digital Workplace Solutions 2 Framework SBS10510 (expiring 30/09/2028). The contract term is 12 months.

Timeline

  1. Completed: Award date19 January 2026
  2. Completed: Award published20 February 2026
    Current notice
  3. Next: Contract expiry date18 January 2027in 2 months

About the buyer

County Durham and Darlington NHS Foundation Trust is an NHS trust buying through a dedicated subsidiary rather than an in-house team. Synchronicity Care Limited, wholly owned by the Trust, runs procurement, estates and facilities. The subsidiary also covers procurement for Tees, Esk and Wear Valleys NHS Foundation Trust. Every purchase follows the Group's Standing Financial Instructions. Ward and theatre consumables are ordered through NHS Supply Chain's EDC inventory system.

Over the past 5 years, most of County Durham and Darlington NHS Foundation Trust's contract awards have been in software and information systems, health and social work, and education and training.

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Decision makers

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