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Awarded contract

Customer Pulse, Advertising and Marketing Evaluation

Details

Buyer
Transport for London
Supplier(s)
IPSOS MORI UK LIMITED
Value
£1,194,110
Topic
Research services
Published
3 November 2026
Source
uk:find_a_tender

Tender description

Provision of market research services to deliver TfL's Customer Pulse and Advertising & Marketing Evaluation programmes, including online survey fieldwork, data analysis, reporting and insight to measure customer perceptions, behaviours and the effectiveness of marketing campaigns. Lot 1: Provision of market research services to deliver TfL's Customer Pulse and Advertising & Marketing Evaluation programmes, including online survey fieldwork, data analysis, reporting and insight to measure customer perceptions, behaviours and the effectiveness of marketing campaigns. This was a mini competition via the GCA Research and Insights Framework DPS (RM6126)

Timeline

  1. Award date7 October 2026
  2. Award published3 November 2026
    Current notice

About the buyer

Transport for London operates the capital's transport network for the Mayor of London, and buys as a local government organisation on behalf of TfL, the Greater London Authority and the Old Oak and Park Royal Development Corporation.

Rail-related work can be sourced through RISQS, the rail industry supplier qualification scheme, without a published tender notice.

Over the past 5 years, most of Transport for London's contract awards have been in transport services, business services and repair and maintenance.

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Decision makers

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