Contact Centre software
Details
- Supplier(s)
- Netcall Technology Limited
- Value
- £164,393
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 4 November 2026
- Source
- uk:contracts_finder
Tender description
Contact Centre Software x 40 agents with AI via GCA framework Back Office Software 2, ref RM6285.
Timeline
- Completed: Award date16 October 2026
- Completed: Award published4 November 2026Current notice
- Next: Contract expiry date28 February 2030in 3 years
About the buyer
Braintree District Council is a local authority covering the Essex district of Braintree, and runs many of its tenders through the Essex Procurement Partnership, a shared arrangement with Essex County Council. The council also buys through the North Essex Economic Board, a joint body with Chelmsford, Colchester, Epping Forest and Maldon councils. Some contracts are procured jointly with Colchester City Council, such as verge and channel litter-picking work.
Over the past 5 years, most of Braintree District Council's contract awards have been in construction work, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@braintree-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@braintree-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@braintree-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@braintree-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@braintree-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@braintree-district-council.gov |
88 similar open tenders
See more open tenders related to Software package and information systems.
- Open tender
Electronic Prescription Service
- Open tender
Digital Experience Platform
- Open tender
PME - Education Management System
- Open tender
De Montfort Hall Ticketing Solution - PME
- Open tender
ERP REPLACEMENT PROJECT UKBIC-ERP-2027-001
- Open tender
Performance Development Software
Related topics
Topics related to Contact Centre software, ranked by notice volume.
- 1,449£103.1bn
- 4,652£217.1bn
Related buyers
Buyers similar to Braintree District Council.
- 1,601£17.0bn
- 1,442£1.6bn
- 1,031£1.8bn
- 1,009£3.3bn
- 1,003£2.5bn
- 848£386.8m
- 844£888.5m
- 803£17.3bn
- 743£511.0m
- 645£1.9bn
Finding public sector work shouldn't be hard
Make your next tender search effortless with Stotles. Set up alerts, find decision maker contacts and never miss a good-fit opportunity again.