Awarded contract

Crisis Fund Utilities Vouchers

Details

Supplier(s)
EVOUCHERS LTD
Value
£1,500,000
Duration
2 years
Topic
Software package and information systems
Published
27 October 2026

Tender description

Norfolk County Council conducted a call-off from the G-Cloud 14 Framework Agreement (RM1557.14) to administer and distribute grants/vouchers for the Crisis Fund for Norfolk residents. In respect of Local Government Reorganisation ("LGR"), on 7 September 2026 the government withdrew an earlier decision that it was minded to establish three unitary councils for Norfolk and announced a 'rapid review' of its LGR programme in respect of Norfolk and some other areas. On 4 December 2025, the then Secretary of State for Local Government made a written statement [UIN HCWS1128] stating that the government intended to establish a Mayoral Strategic Authority for Norfolk and Suffolk as soon as possible, and that it was minded to hold inaugural mayoral elections in May 2028. On 7 September 2026, the current Secretary of State said: "The Prime Minister is really clear that the Government's ambition is to ensure that every area in England has, or is in the process of establishing, a strategic authority by the end of 2027, with strategic authorities in place everywhere by the end of 2028". Should LGR and/or devolution processes lead to unitary local government in Norfolk and/or to the establishment of a strategic authority covering Norfolk (i) the contract may be transferred, assigned or novated to any successor authority(ies) to the county council, or to any joint body incorporating or formed by any such successor and/or to any strategic authority; and/or (ii) the council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk's current geographical boundaries. Please note contract is one year plus 1 year plus 1 year. The value in the notice is estimate and depends on usage. Usage will also increase if additional funding is provided to the Council.

Timeline

  1. Completed: Award date26 October 2026
  2. Completed: Award published27 October 2026
    Current notice
  3. Next: Contract expiry date31 March 2029in 2 years

About the buyer

Norfolk County Council runs local government services across Norfolk and buys as a local authority open to suppliers of every size. Each opportunity carries a PIN that suppliers use to express interest before bidding. Many goods and services are bought through framework agreements run by the Crown Commercial Service and ESPO. Suppliers can also apply directly to those framework agreements alongside the council's own tenders.

Over the past 5 years, most of Norfolk County Council's contract awards have been in health and social work, transport services and construction work.

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