Awarded contract

User research participant

Details

Value
£450,000
Duration
2 years
Topic
Research services
Published
29 September 2026

Tender description

DfE required a supplier to recruit and manage participants for user research activities across a broad range of policy and service areas. As part of an end-to-end recruitment process, the supplier shall: • review recruitment briefs from DfE as detailed within the Statement of Work • source participants that meet agreed criteria • screen participants against agreed screening criteria • schedule and manage participant attendance • manage participant communications throughout the recruitment process • administer participant incentives where required • provide management information and reporting • support accessibility and inclusion requirements, including tech tests where DfE has identified they are needed • identify and escalate recruitment risks at the earliest opportunity Research may be conducted remotely, face-to-face or through hybrid delivery models. ## Contract award Title: User research participant

Timeline

  1. Completed: Award date28 September 2026
  2. Completed: Award published29 September 2026
    Current notice
  3. Next: Contract expiry date2 December 2028in 2 years

About the buyer

The Department for Education is a ministerial department responsible for children's services and education policy in England, procuring both for itself and its executive agencies. Requirements are advertised on the Find a Tender service, published through the department's Jaggaer etendering system. Suppliers awarded a contract must register on the Central Digital Platform. Framework purchases follow the matching Crown Commercial Service terms. Many contracts are let on standard government terms, such as Cabinet Office short-form or model services agreements. Schools and academy trusts buy separately, using framework options the department reviews and approves in advance.

Procurement spend from central entities makes up 66% of overall UK public spend.

Over the past 5 years, most of the Department for Education's contract awards have been in business services, construction work and education and training.

Relevant CPV codes

  • 73110000 · Research services

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