CPT_26_04 FOI Case Management System
Details
- Supplier(s)
- Fivium LTD
- Value
- £139,661
- Duration
- 4 years
- Topic
- Software package and information systems
- Published
- 29 September 2026
- Source
- uk:contracts_finder
Tender description
The National Audit Office (NAO) has awarded a contract to Fivium Limited for the provision of a cloud-based case management system to support the management of Freedom of Information requests, Environmental Information Regulations requests, Subject Access Requests, complaints and wider correspondence. The contract was awarded as a call-off under Lot 2: Cloud Software of the Crown Commercial Service G-Cloud 14 Framework Agreement (RM1557.14). The total contract value is £139,661 (inclusive of VAT). The contract will commence on 30 September 2026 and will run for a period of 3 years, expiring on 29 September 2029 with the option to extend for a further 12 months until 29 September 2030.
Timeline
- Completed: Award published29 September 2026Current notice
- Completed: Award date30 September 2026
- Next: Contract expiry date29 September 2030in 4 years
About the buyer
The National Audit Office scrutinises government spending on Parliament's behalf, and buys as a central body with its own Central Procurement Team. Suppliers register free on the Delta eSourcing portal to access opportunities specific to the office. Larger contracts are advertised on Find a Tender, the central platform for public sector contract notices. Registered suppliers can search live opportunities there and set email alerts for new tenders. Purchases span professional services, technology, training, facilities management and office supplies bought to support its audit work. Procurement follows UK public procurement regulations alongside the office's own internal policies.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of the National Audit Office's contract awards have been in IT services, business services and software and information systems.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@national-audit-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@national-audit-office.gov |
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