Awarded contract

NCC2027 Hornbill Licences

Details

Value
£265,670.4
Duration
2 years
Topic
Software package and information systems
Published
21 September 2026

Tender description

Licence Renewal for the Hornbill Ticket System used by Digital and ICT with the addition of licences to support workflows handled by Business Operations Centre

Timeline

  1. Completed: Award published21 September 2026
    Current notice
  2. Completed: Award date21 September 2026
  3. Next: Contract expiry date21 September 2028in 2 years

About the buyer

Northumberland County Council delivers local government services across Northumberland and buys as a local authority through its procurement team. Tender opportunities are published through Open, the council's procurement system that replaced the North East Procurement Organisation portal. Suppliers register free of charge on Open before bidding for contracts. Open also carries procurement opportunities from regional local authorities across the North East. A public contracts register lists the council's live and awarded agreements for transparency. A Supplier Incentive Programme also lets registered suppliers opt into early payment on invoices.

UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).

Over the past 5 years, most of Northumberland County Council's contract awards have been in construction work, software and information systems and architectural and engineering services.

Relevant CPV codes

  • 48000000 · Software package and information systems

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Decision makers

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Contracts Manager+44 •••• ••••••

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