Awarded contract

HPE Tech Care Essential Support Services for Marine IT Shipboard Infrastructure

Details

Value
£74,757.65
Duration
3 years
Topic
System and support services
Published
14 September 2026

Tender description

The contract provides HPE Tech Care Essential support services for National Oceanography Centre shipboard Marine IT infrastructure, including HPE servers and associated software. The support arrangement includes access to firmware updates, software updates, patches, hotfixes, technical assistance, and hardware replacement services where required. The contract supports the continued operation, resilience, and cybersecurity compliance of critical ship systems used in support of NOC's scientific and operational activities. ## Contract award

Timeline

  1. Completed: Award published14 September 2026
    Current notice
  2. Completed: Award date14 September 2026
  3. Next: Contract expiry date14 August 2029in 3 years

About the buyer

National Oceanography Centre is one of the world's top oceanographic institutions, and a dedicated procurement team runs its purchasing. Much of its buying goes through pre-negotiated framework agreements and the Crown Commercial Service. A framework covers refit, maintenance and equipment support for research vessels including RRS Discovery and RRS James Cook. Just over 1,400 suppliers work with the centre, four in five of them based in the UK.

Over the past 5 years, most of National Oceanography Centre's contract awards have been in laboratory and precision equipment, construction work and software and information systems.

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Decision makers

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