Unresolved Detriment – Online Marketplaces
Details
- Supplier(s)
- ESRO
- Value
- £72,500
- Duration
- 7 months
- Topic
- Research and development services and related consultancy services
- Published
- 8 September 2026
- Source
- uk:find_a_tender
Tender description
Research project examining consumer experiences of unresolved consumer detriment in online marketplaces for Department for Business, Innovation, Science & Trade ## Contract award
Timeline
- Completed: Award published8 September 2026Current notice
- Completed: Award date8 September 2026
- Next: Contract expiry date31 March 2027in 5 months
About the buyer
The Department for Business and Trade (DBT) is a ministerial department that buys as a central government organisation. DBT buys through Government Commercial Agency agreements, formerly Crown Commercial Service. Businesses can join those agreements to supply goods or services. DBT follows each agreement's contractual terms.
A commercial pipeline gives a forward look at expected outsourcing over the next 18 months.
Over the past 5 years, most of DBT's contract awards have been in business services, research and development and IT services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-business-and-trade-dbt.gov |
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