PRO1003 Former Tenant Arrears Outbound Calling Software 2026-2030
Details
- Buyer
- Your Housing Group
- Supplier(s)
- Voicescape Limited
- Value
- £305,958.63
- Duration
- 4 years
- Topic
- Software package and information systems
- Published
- 28 August 2026
- Source
- uk:contracts_finder
Tender description
YHG requires software that uses internal data sources from multiple systems to call former tenants using a local call number and control the calling hours, speed and routing. This is to enable the Income Team to persue former tenant rent arrears and aid debt recovery. YHG have completed a call off from G Cloud 14 RM1557.14 to award this contract to Voicescape Limited.
Timeline
- Completed: Award published28 August 2026Current notice
- Completed: Award date1 September 2026
- Next: Contract expiry date31 August 2030in 4 years
About the buyer
Your Housing Group is a housing association based in Warrington. Procurement is handled centrally by the YHG Procurement Team in Warrington. Suppliers can post a company profile and receive email alerts for matching opportunities. Its planned procurement notices are published there too. Its frameworks include a major and minor adaptations framework running from 2024 to 2027.
Over the past 5 years, most of Your Housing Group's contract awards have been in construction work, architectural and engineering services and fuel and energy.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@your-housing-group.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@your-housing-group.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@your-housing-group.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@your-housing-group.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@your-housing-group.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@your-housing-group.gov |
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