IT Service Management (ITSM)
Details
- Supplier(s)
- Halo Service Solutions Ltd
- Value
- 315,520
- Topic
- Software package and information systems
- Published
- 13 August 2026
- Source
- uk:sell2wales
Tender description
IT service Management system
Timeline
- Completed: Award published13 August 2026Current notice
- Completed: Award date13 August 2026
About the buyer
NHS Wales - Shared Services Partnership is hosted by Velindre NHS Trust and buys as a healthcare body for every health board and trust in Wales through its Procurement Services division. Tenders are advertised on Sell2Wales and run through the eTenderWales portal. Frameworks cover capital equipment, pharmaceuticals, clinical supplies, food, utilities, maintenance, IT and the commissioning of healthcare services. Local procurement teams work with each health board alongside sourcing, supply chain and accounts payable teams. Where appropriate, tenders are split into smaller lots so SMEs can bid.
UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.
Over the past 5 years, most of NHS Wales - Shared Services Partnership's contract awards have been in health and social work, medical equipment and pharmaceuticals and repair and maintenance.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-wales-shared-services-partnership.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-wales-shared-services-partnership.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-wales-shared-services-partnership.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-wales-shared-services-partnership.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-wales-shared-services-partnership.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-wales-shared-services-partnership.gov |
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