Environment, Build, Support and Administration (EBSA)
Details
- Buyer
- Home Office
- Supplier(s)
- Kainos Software Limited
- Value
- £110,652,398
- Duration
- 4 years
- Topic
- Business analysis consultancy services
- Published
- 3 August 2026
- Source
- uk:find_a_tender
Tender description
EBSA provides a highly secure and scalable build, test, deployment and run capability for CNI and non-CNI applications for Migration and Borders within the Home Office. EBSA key information • Hosts around 250 programme/product teams, 3,000 users, and major programmes, including Crossing the Border, Electronic Travel Authorisation (ETAs) and Immigration Case Management. • Multiple tenancy in a secure manner that adheres to the security requirements for each programme of work • Provides service management for the hosted tenants. • The existing service is provided by Capgemini. • The successful bidder will be required to provide a product- centric managed service for EBSA, ensuring optimal performance, security, and cost-efficiency. • Responsibilities will include infrastructure platform support, management, monitoring, backup and disaster recovery, compliance, updates, managing & delivering remediation of technical debt etc. • The successful bidder will maintain near 24/7 platform availability, implement best practices as per the policy direction of Home Office Digital and help with cloud strategy, scalability, and resource optimisation for seamless operations. • Working with the Home Office to deliver efficiency improvement and support the 2030 Digital Strategy ## Contract award
Timeline
- Completed: Award published3 August 2026Current notice
- Completed: Award date3 August 2026
- Next: Contract expiry date1 September 2030in 4 years
About the buyer
Home Office is a central ministerial department, and it buys through its own commercial and procurement function. Border Force, UK Visas and Immigration and HM Passport Office sit within the department. Procurement opportunities are published on the Find a Tender Service, alongside commercial pipeline notices for work still ahead of formal tender. Many IT and digital contracts are advertised through Crown Commercial Service framework agreements. The Jaggaer eSourcing Portal handles the department's tendering activity for suppliers and procurement professionals. Security-sector contracts run through the Joint Security and Resilience Centre, a dedicated procurement route for that work.
Procurement spend from central entities makes up 66% of overall UK public spend.
Over the past 5 years, most of Home Office's contract awards have been in IT services, business services and software and information systems.
Relevant CPV codes
- 72221000 · Business analysis consultancy services
- 72243000 · Programming services
- 72246000 · Systems consultancy services
- 72250000 · System and support services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@home-office.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@home-office.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@home-office.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@home-office.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@home-office.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@home-office.gov |
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