Glasgow Business Growth Framework - Phase 4

Tender description

Glasgow City Council (the Council) requires a framework of suppliers to deliver a range of business growth consultancy services to eligible organisations across the city to aide a sustainable growth agenda and improve business start-up and survival rates. As the organisations accessing support via this Framework have different needs, the services provided must be offered flexibly. This includes, but is not limited to, face to face, digitally, by phone and one to one at suitable times and locations. The Framework is made up of 10 Lots as detailed below and aligned to the specialist area of business support to be provided. Please note funding is currently confirmed for the first two years of the Framework. This therefore represents the estimated minimum total Framework value. Should funding equal to this initial value be subsequently secured this will be used to deliver years three and four respectively and aligns with the higher maximum value noted in II.1.5 Lot 1- Business Structuring, Business Governance, Legal & IP Lot 2 - Business Growth, Sustainable Growth and Productivity Lot 3 - Upskilling, Leadership & Resource Lot 4 - Financial readiness & Planning Lot 5 - Design & System Processing Lot 6 - Sales and Digital Marketing Lot 7 - Preparing for Global Growth Lot 8 - Digital Transformation Lot 9 - Sustainable & Net Zero Support Lot 10 - Business Acceleration Lot 2: Business Growth, Sustainable Growth and Productivity The Lot will provide specialist consultancy support to identify areas of improvement processes which help to improve some measure of an organisations success. Specific sub-categories services to be delivered under this Lot include but are not limited to- Strategic Planning Change Management Pitching and Procurement Operations Management Turnaround Mergers and Acquisition Lot 3: Upskilling, Leadership and Resources This Lot will provide specialist consultancy support that may involve reviewing existing leadership development processes and preparing a report on their future suitability and/or making recommendations for future actions. This also includes capacity building and comprehensive HR support. Specific sub-category services to be delivered under this Lot include, but are not limited to - Organisational Development and Succession Planning Leadership and Management Accreditation Capacity Building and HR Support Hybrid Working / Remote Leadership Skills Lot 5: Design and System processing This Lot will provide specialist consultancy services to help integrate design thinking principles into a range of organisations across different industry sectors and will support the development of organisational processes for introducing new ideas, workflows, methodologies, services and/or products. This should help enable the achievement of goals across the entire organisation, with sights set on accomplishing core business aims and initiatives. Specific sub-categories services to be delivered under this Lot include but are not limited to Problem Solving Development Testing and validation Understanding Innovation (Architectural, Radical, Incremental and Disruptive) Product (Market-driven) Innovation Process (Technology-driven) Innovation: Service (Business Model) Innovation Service Products Lot 6: Sales and Digital Marketing Expert consultancy services under the Sales and Marketing Lot will assist businesses with the practical approach to marketing, including writing a marketing plan and establishing a marketing communications plan for integrating traditional and digital communications. It will also offer support with developing a marketing and/ or sales strategy, with pricing and market penetration strategies Specific sub-categories services to be delivered under this Lot include but are not limited to Sales Marketing Strategies Branding Lot 7: Preparing for Global Growth The Internationalisation Lot will provide specialist consultancy support to businesses to access overseas markets, offering an opportunity to increase sales to a much wider customer base. Specific sub-categories services to be delivered under this Lot include but are not limited to- Support for Importing / Exporting/ Taxes and Tariffs Market Analysis and Development Structuring for Internationalisation / international Strategy Visa Sponsorship Licensing Lot 8: Digital Transformation The Digital Development and Innovation Lot will provide specialist consultancy support to businesses to use technology to benefit their internal and/or external operations. Specific sub-categories services to be delivered under this Lot include but are not limited to- Social Media Data Analytics and exploitation Customisation of software or App development Expertise to support the business to exploit technology for business improvement Cyber Security and GDPR Lot 9: Sustainable and Net Zero Support The Green Business Support Lot will offer specialist consultancy services to help businesses improve their practices and environmental performance, whilst simultaneously reducing costs and building long-term resilience to the impacts of climate change. Specific sub-categories services to be delivered under this Lot include but are not limited to- Energy Efficiency and Renewables Circular Economy Climate Resilience and Adaptation Sustainability Active Travel Lot 10: Business Acceleration This Lot will provide support in a different, more targeted, and innovative way for organisations at various stages of growth. These interventions could focus on emerging themes and would target the key and emerging sectors. They could combine traditional teaching methodologies with guidance and mentorship. These programmes could include expert services as outlined in Lots 1-9 Business Growth; Business Structuring; Leadership and Skills; Financial Management; Design Thinking and Innovation; Sales and Marketing; Internationalisation; Digital Development and Innovation and Green Business Support. Learning-by-doing is vital to the process of scaling any venture, and the point of any type of acceleration programme is to accelerate that process. In this way, businesses are able to compress a large amount of learning into a shorter period of time. The Accelerator programmes will deliver specialist consultancy support that is relevant, accessible and practical for ambitious businesses in the city looking to scale up. Lot 1: Business Structuring Business Governance, Legal and IP The Lot will provide specialist consultancy support to help determine the assignment and coordination of roles, power and responsibilities and define how information flows between the different levels of management within a business. Specific sub-category services to be delivered under this Lot include but are not limited to- Board Development Company Structuring Franchising Business Succession/Acquisition / Management Buy outs/ Employee ownership Company Governance, Business Law / Contracts Ethical Management Intellectual Property Lot 4: Financial Readiness and Planning This Lot will provide specialist consultancy support across a range of areas which will help with the efficient and effective management of money / funds in such a manner as to accomplish the objectives of the organisation. Specific sub-categories services to be delivered under this Lot include but are not limited to- Financial Management Financial Readiness Preparing for Investment Alternative Finance Company Valuation / Succession Planning Taxation Cloud Accounting Turnaround Mergers and Acquisition