Awarded contract

Family Information Directory

Details

Buyer: Dorset Council
Supplier(s): IDOX SOFTWARE LTD
Value: £93,600
Duration: 4 years
Topic: Software package and information systems
Published: 29 July 2026
Source: uk:contracts_finder

Tender description

Implementation, hosting, support and maintenance of the Idox Single Channel Directory Hub for Dorset Family Information Services (FIS). The solution includes the flexibility, during the Contract Term, to transition to the Supplier's Multi-Channel Hub (or equivalent) where this is required to support future expansion, including (but not limited to) an Adults Services Directory, subject to agreement of scope and Charges. This G-Cloud Call-Off Contract can be extended by the Buyer for one period of up to 12 months, taking the expiry date to 14/07/2030, by giving the Supplier a minimum of 12 weeks written notice before its expiry.

Timeline

Completed: Award date15 July 2026
Completed: Award published29 July 2026
Current notice
Next: Contract expiry date14 July 2030in 4 years

About the buyer

Dorset Council buys as a local authority, with a Commercial and Procurement team at its Dorchester offices. The Procurement Act 2023 came into force on 24 February 2025. Over 6,000 suppliers work with the council each year, and 51% are based in Dorset.

Over the past 5 years, most of Dorset Council's contract awards have been in software and information systems, health and social work and construction work.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@dorset-council.gov
Commercial Director	+44 •••• ••••••	••••••••@dorset-council.gov
Procurement Manager	+44 •••• ••••••	••••••••@dorset-council.gov
Category Lead	+44 •••• ••••••	••••••••@dorset-council.gov
Senior Buyer	+44 •••• ••••••	••••••••@dorset-council.gov
Contracts Manager	+44 •••• ••••••	••••••••@dorset-council.gov