Awarded contract

Project Management Software for Brand and Creative

Details

Supplier(s)
Softcat PLC
Value
£35,923.5
Duration
2 years
Topic
Software package and information systems
Published
22 July 2026

Tender description

HM Revenue & Customs (HMRC) has awarded a contract to Softcat plc for the provision of Monday.com Work Management under the G-Cloud 14 Framework (RM1557.14), Lot 2 - Cloud Software. The contract provides a cloud-based work management platform for HMRC Brand and Creative Services and includes 25 named-user licences, implementation and onboarding services, configuration and workflow setup, administrator and end-user training, knowledge transfer, account management and 24/7/365 technical support. The solution will provide a single platform for commissioning, workflow management, task tracking, approvals, resource planning and management reporting, replacing manual and fragmented processes and supporting improved governance, visibility and collaboration across the function. This contract was awarded via a call-off from the G-Cloud 14 Framework Agreement.

Timeline

  1. Completed: Award published22 July 2026
    Current notice
  2. Completed: Award date27 July 2026
  3. Next: Contract expiry date26 July 2028in 2 years

About the buyer

HM Revenue & Customs (HMRC) is the UK's tax, payments and customs authority, and buys as a non-ministerial government department through its own Commercial Directorate. HMRC aims to trade with small and medium-sized businesses wherever feasible. Much of this procurement flows through Crown Commercial Service frameworks and dynamic markets.

Over the past 5 years, most of HMRC's contract awards have been in IT services, software and information systems and business services.

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Decision makers

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