INT00092 - Website Chatbot Services
Details
- Buyer
- YPO
- Supplier(s)
- INTERCOM R&D UNLIMITED COMPANY
- Value
- £169,182.13
- Duration
- 6 months
- Topic
- Software package and information systems
- Published
- 17 July 2026
- Source
- uk:find_a_tender
Tender description
A suite of messaging software-as-a-service solutions offered through a single platform. The Services are designed to enable YPO to manage communications with People interacting with it through YPO website and to provide a Dashboard for accessing and managing Customer Data regarding those people. ## Contract award
Timeline
- Completed: Award published17 July 2026Current notice
- Completed: Award date17 July 2026
- Next: Contract expiry date27 January 2027in 3 months
About the buyer
YPO is a purchasing organisation owned and governed by a consortium of thirteen local authorities across Yorkshire and North West England. A joint committee of member councils oversees its work, meeting on a set timetable. Competitions span categories from ICT and energy to facilities, food and catering, and construction. Surpluses return to member authorities and customers instead of outside shareholders, since YPO is self-funded.
Over the past 5 years, most of YPO's contract awards have been in software and information systems, financial and insurance services and business services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@ypo.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@ypo.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@ypo.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@ypo.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@ypo.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@ypo.gov |
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