Provision of an IT Service Management (ITSM) system for SCW 2026
Details
- Supplier(s)
- TOPdesk UK Ltd
- Value
- £126,732
- Duration
- 1 year
- Topic
- Software package and information systems
- Published
- 10 July 2026
- Source
- uk:contracts_finder
Tender description
NHS South, Central and West Commissioning Support Unit (SCW) has awarded a contract for the provision of an IT Service Management (ITSM) system to TOPdesk UK Limited. This requirement has been procured via Government Commercial Agency (GCA) G-Cloud 14 Framework Agreement (RM1557.14) Lot 2: Cloud Software.
Timeline
- Completed: Award date1 July 2026
- Completed: Award published10 July 2026Current notice
- Next: Contract expiry date30 June 2027in 8 months
About the buyer
NHS South, Central and West Commissioning Support Unit is a healthcare buyer, an NHS commissioning support unit that runs procurement for integrated care boards, NHS trusts and healthcare providers. A healthcare procurement team runs end-to-end tendering for clinical services. A Dynamic Purchasing System covers commonly sourced goods and services such as orthodontics, consultancy and IT solutions.
Over the past 5 years, most of NHS South, Central and West Commissioning Support Unit's contract awards have been in software and information systems, IT services and education and training.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-south-central-and-west-commissioning-support-unit.gov |
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