Awarded contract

Emergency Communication Software

Details

Supplier(s)
CriticalArc Ltd.
Value
£236,400
Topic
Software package and information systems
Published
9 July 2026

Tender description

The University conducted a direct award under Lot 2 of the Government Commercial Agency G-Cloud Framework (RM1557.14) Lot 1: The University has awarded a contract for Emergency Communication System. The software will be able to issue emergency communications to a large audience through secure group messaging from management in threatening situations. This is in response to the UK Counter Terrorism Strategy (CONTEST) and The Terrorism (Protection of Premises) Bill (Martyn’s Law) which place statutory duty of care to the University to effectively prevent, plan for and respond to a terrorist attack; an emergency communications capability will be fundamental to this.

Timeline

  1. Completed: Award date3 July 2026
  2. Completed: Award published9 July 2026
    Current notice

About the buyer

University of Edinburgh buys as a higher education institution, through its own Procurement function. Larger tenders are advertised on Public Contract Scotland, via the PCS-T e-tendering platform. Suppliers must register separately on both systems before bidding. Much of this procurement flows through framework agreements with APUC, Scotland Excel and the Crown Commercial Service. Prior information notices invite market engagement from suppliers ahead of larger tenders. The Strategic Procurement team leads regulated sourcing, while Operational Procurement manages day-to-day purchase orders. A Procurement Support team handles reporting, data analysis and training across the function.

Education procurement reached £47.4bn in 2024/25, the fourth-largest public sector budget.

Over the past 5 years, most of University of Edinburgh's contract awards have been in laboratory and precision equipment, medical equipment and pharmaceuticals and software and information systems.

Relevant CPV codes

  • 48000000 · Software package and information systems

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