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Awarded contract

Aptean Respond

Details

Buyer
Darlington Borough Council
Supplier(s)
RESPOND GROUP LIMITED
Value
£36,414
Duration
1 year
Topic
Software package and information systems
Published
7 July 2026
Source
uk:find_a_tender

Tender description

License and support service fee for complaints management system ## Contract award

Timeline

  1. Award published7 July 2026
    Current notice
  2. Award date7 July 2026
  3. Contract expiry date30 June 2027in 8 months

About the buyer

Darlington Borough Council is a local authority in the North East of England that buys through NEPO, the regional procurement organisation. Regional NEPO frameworks cover categories from building materials to interpretation and highway surveys. Darlington is the technical lead for the North East Highways Surfacing Framework used across the region. A Supplier Incentive Programme lets contractors opt for earlier payment than their contracted terms.

Over the past 5 years, most of Darlington Borough Council's contract awards have been in health and social work, construction work and business services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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