Microsoft Unified Support (only available from Microsoft)
Details
- Supplier(s)
- Microsoft Ltd
- Value
- £1,081,378.34
- Duration
- 1 year
- Topic
- System and support services
- Published
- 25 June 2026
- Source
- uk:contracts_finder
Tender description
National Energy System Operator (NESO) has awarded a call-off contract under the CCS G-Cloud 14 Framework (RM1557.14) for the provision of Microsoft Unified Support services. The contract provides technical support, proactive advisory services, service management, and escalation support for NESO's Microsoft technology estate, helping to ensure the continued availability, security, and performance of critical business systems.
Timeline
- Completed: Award date1 June 2026
- Completed: Award published25 June 2026Current notice
- Next: Contract expiry date31 May 2027in 7 months
About the buyer
National Energy System Operator Limited is a publicly owned energy system operator, formed in October 2024 from National Grid ESO. Suppliers create a free profile on Ivalua, its end-to-end procurement platform. A central NESO Procurement function enables the clean power strategy for Great Britain.
Over the past 5 years, most of National Energy System Operator Limited's contract awards have been in IT services, business services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@national-energy-system-operator-limited.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@national-energy-system-operator-limited.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@national-energy-system-operator-limited.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@national-energy-system-operator-limited.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@national-energy-system-operator-limited.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@national-energy-system-operator-limited.gov |
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