Customer Portal Contract 2026
Details
- Supplier(s)
- Plentific Ltd
- Value
- £187,850
- Duration
- 3 years
- Topic
- Software package and information systems
- Published
- 25 June 2026
- Source
- uk:contracts_finder
Tender description
*This is for information only, as the contract has been awarded*. West Kent Housing Association is seeking a Supply Partner for the provision of a proven and secure Customer Portal, with recent experience of interoperating with Civica Cx Housing Management System (HMS) at other Housing Associations, to include the following functionality: Rent information, Rest Statements, Make Payment, Request / Raise a Repair, Track a Repair, Update household information, view tenancy documents and raising requests. The contract will be for an initial 3-year term, with the option to extend for a further year. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements.
Timeline
- Completed: Award published25 June 2026Current notice
- Completed: Award date25 June 2026
- Next: Contract expiry date24 June 2029in 3 years
About the buyer
West Kent Housing Association is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 48000000 · Software package and information systems
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-kent-housing-association.gov |
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