Awarded contract

Housing Solutions Digital Prevention Gateway (Lightning Reach)

Details

Value
£80,000
Duration
2 years
Topic
Software package and information systems
Published
16 June 2026

Tender description

Purpose To implement a digital prevention gateway to support Housing Solutions by; • Improving homelessness triage and early intervention • Enabling residents to access financial support (grants, benefits etc) • Reducing demand on frontline services Scope The solution must provide a Hybrid model (refer & accept) • Residents can self-serve to find and apply for support • MKCC can configure application pathways for internal schemes • Officers can support residents and apply on their behalf Users • Residents (self-serve) • Officers/support workers (assisted journey) • MKCC staff (admin portal for review and decision-making)

Timeline

  1. Completed: Award published16 June 2026
    Current notice
  2. Completed: Award date1 July 2026
  3. Next: Contract expiry date30 June 2028in 2 years

About the buyer

Milton Keynes Council is a local authority, now called Milton Keynes City Council. The council buys goods, works and services from private, public and voluntary sector suppliers. Process formality depends on contract value and perceived risk.

Over the past 5 years, most of Milton Keynes Council's contract awards have been in construction work, construction materials and software and information systems.

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Decision makers

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