Award of ITSM Licensing Renewal (GCU)
Details
- Supplier(s)
- Mozaic Services Limited
- Value
- £120,394.92
- Topic
- Software package and information systems
- Published
- 18 June 2026
Tender description
The University has identified the need to renew its ITSM licensing for a 12‑month period. This renewal is essential to maintain support for core IT service management functions, including incident management and service request fulfilment. Lot 1: The University has identified the need to renew its ITSM licensing for a 12‑month period. This renewal is essential to maintain support for core IT service management functions, including incident management and service request fulfilment.
Timeline
- Completed: Award date3 June 2026
- Completed: Award published18 June 2026Current notice
About the buyer
Glasgow Caledonian University buys as a higher education institution, with a Procurement Section based within its Finance Department. The university is a member of Advanced Procurement for Universities and Colleges, the procurement centre of expertise for education in Scotland. Where possible it uses agreements already tendered through Scottish and UK consortia. Scottish Procurement is among the main consortia it uses. Collaborative contracts are used to improve contract terms and value for money.
Over the past 5 years, most of Glasgow Caledonian University's contract awards have been in software and information systems, business services and electrical equipment and lighting.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@glasgow-caledonian-university.gov |
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