Awarded contract

CRM & Marketing Cloud Renewal

Details

Supplier(s)
Academia Ltd
Value
£1,419,463.83
Topic
Sales or marketing software package
Published
29 May 2026

Tender description

The University has a requirement to renew our Salesforce CRM and Marketing Cloud contract for another three years. Covering CRM (Customer Community, Partner Community, Sales Cloud, Service Cloud) & Marketing Cloud (Audiences, Contacts Corporate edition, Business Units, Professional Contacts, SMS Messages and SSL Certificates) Lot 1: Salesforce is the University's strategic core CRM and Marketing Cloud system which is a strategic platform for the University. The University has a requirement to renew our Salesforce CRM and Marketing Cloud contract for another three years. Covering CRM (Customer Community, Partner Community, Sales Cloud, Service Cloud) & Marketing Cloud (Audiences, Contacts Corporate edition, Business Units, Professional Contacts, SMS Messages and SSL Certificates)

Timeline

  1. Completed: Award date27 March 2026
  2. Completed: Award published29 May 2026
    Current notice

About the buyer

University of Portsmouth is a higher education provider, buying through a centralised procurement and contracting team in its Finance department. The University is a member of the Southern Universities Purchasing Consortium (SUPC), a major framework body for UK higher education. SUPC membership also gives access to London Universities Purchasing Consortium (LUPC) frameworks. Transactional purchasing also runs alongside this centralised function within professional services.

Over the past 5 years, most of University of Portsmouth's contract awards have been in architectural and engineering services, software and information systems and IT services.

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