Awarded contract

003376 - Digital Change and Skills Tool

Details

Supplier(s)
WECHANGE.AI LTD
Value
£49,990
Duration
2 years
Topic
Industry specific software package
Published
27 May 2026

Tender description

The tool delivers a digital staff survey (targeted if required) to establish a baseline of activity and awareness of digital tools. Survey results provide each staff member with a personalised learning pathway linked to online learning resources, and the supplier offers monthly online training sessions for unlimited staff numbers. Organisationally, the data can feed Power BI dashboards with AI‑driven analysis, identifying digital tool usage, sentiment, readiness to change, and highlighting "quick" efficiency opportunities using existing M365 tools. The dashboard also enables benchmarking against other councils to identify further improvement or efficiency areas. Alongside tailored learning, staff benefit from monthly change‑guidance sessions, monthly week‑long skilling programmes, and 12 hours of consultancy per year. ## Contract award

Timeline

  1. Completed: Award published27 May 2026
    Current notice
  2. Completed: Award date27 May 2026
  3. Next: Contract expiry date31 May 2028in 2 years

About the buyer

Durham County Council delivers local government services across County Durham, and buys as a local authority with its own corporate procurement team. Durham is one of twelve north-east councils sourcing goods and services through the North East Procurement Organisation. Specialist professional services can be sourced through the Bloom NEPRO framework across nineteen categories. The council also procures on behalf of additional public bodies beyond Durham itself.

Over the past 5 years, most of Durham County Council's contract awards have been in health and social work, construction work and transport equipment.

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Decision makers

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