Awarded contract

Your Bus Journey Survey Transport Focus

Details

Supplier(s)
Transport Focus
Value
£67,741.08
Duration
1 year
Topic
Customer satisfaction survey
Published
19 May 2026

Tender description

The Council has awarded a contract to Transport Focus for the delivery of the Your Bus Journey (YBJ) passenger satisfaction survey for the period 2026/27 to 2028/29. Participation in the YBJ survey is now mandated by the Department for Transport (DfT) as a condition of receiving the Local Authority Bus Grant within the Consolidated Transport Funding Contract value: £ 56,450.90 excluding VAT £ 67,741.08 including VAT ## Contract award

Timeline

  1. Completed: Award published19 May 2026
    Current notice
  2. Completed: Award date19 May 2026
  3. Next: Contract expiry date31 August 2027in 10 months

About the buyer

Swindon Borough Council buys as a local authority, running procurement through its own Corporate Procurement Team. Social value criteria weigh how each contract benefits Swindon's local economy, environment and wider community.

Over the past 5 years, most of Swindon Borough Council's contract awards have been in construction work, IT services and architectural and engineering services.

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Decision makers

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