Awarded contract

Unified Communications Contract 2026

Details

Value
£203,979.6
Duration
3 years
Topic
Software package and information systems
Published
21 May 2026

Tender description

*This is for information only, as the contract has been awarded*. West Kent Housing Association is seeking a Supply Partner for the provision of a new Unified Communications solution (integrating Microsoft Teams with a new contact centre) for an initial 3-year term. We intend to award the contract via the Crown Commercial Services G-Cloud Framework 14, to enable us to select the Supply Partner who best meets our requirements. The process will entail submitting an initial Statement of Work and Cost Model in response to our Requirements Guidance (attached), followed by a demonstration of the Supplier's product to the client team.

Timeline

  1. Completed: Award published21 May 2026
    Current notice
  2. Completed: Award date31 May 2026
  3. Next: Contract expiry date30 May 2029in 3 years

About the buyer

West Kent Housing Association is a social housing provider based in Sevenoaks, with homes in towns and villages across Kent. Suppliers contact its tenders team by email. West Kent has used the Procurement for Housing Business Solutions framework to call off an office supplies contract. Suppliers bidding for large long-term contracts are asked what they can do to support residents and communities. West Kent is part of the Thriving Communities Consortium, which is led by Places for People.

Over the past 5 years, most of West Kent Housing Association's contract awards have been in architectural and engineering services, construction work and waste, cleaning and environmental services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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