Expired contract

Audience Testing - General Admission Online Ticketing

Details

Supplier(s)
One Further Limited
Value
£10,000
Duration
2 months
Topic
Data services
Published
21 April 2026

Tender description

As part of the General Admission Online Ticketing Project, the Science Museum Group (SMG) will be updating the way general visitors book tickets across our museum website. As part of this, SMG wishes to appoint a Supplier to test an early version of the refreshed online booking journey with target audiences. By gathering feedback from our target audiences during the development process we want to identify and address any potential useability issues before our July 2026 launch date and beyond. ## Contract award

Timeline

  1. Completed: Award published21 April 2026
    Current notice
  2. Completed: Award date21 April 2026
  3. Completed: Contract expiry date30 June 2026

About the buyer

Science Museum Group is an agency and non-departmental public body that runs six national museums, including the Science Museum in London and the National Railway Museum in York. The Board of Trustees oversees how the Group is run. Venue hire, touring exhibitions and consultancy work add further income for the Group.

Over the past 5 years, most of Science Museum Group's contract awards have been in architectural and engineering services, recreation, culture and sport and business services.

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