Awarded contract

RBGKEW1536 - Millennium Seed Bank Digital Assistant Pilot

Details

Supplier(s)
MOTION REALM STUDIOS LTD
Value
£30,000
Duration
1 year
Topic
System and support services
Published
30 March 2026

Tender description

RBG Kew seeks to procure a supplier to design, configure and locally deploy a visitor-facing Millennium Seed Bank Digital Assistant pilot (POC) that supports MSB education and visitor enquiry handling, including: avatar design, a structured conversation framework, and controlled ingestion/configuration of approved Kew/Wakehurst content only (from explicitly listed sources with named content owners) Route to Market : Direct Award ## Contract award

Timeline

  1. Completed: Award published30 March 2026
    Current notice
  2. Completed: Award date30 March 2026
  3. Next: Contract expiry date31 March 2027in 5 months

About the buyer

Royal Botanic Gardens Kew is an executive non-departmental public body, sponsored by the Department for Environment, Food and Rural Affairs. A Framework Document sets out how the two bodies work together on business planning and resource allocation. Kew keeps the freedom to opt in or out of central government procurement routes such as the Crown Commercial Service. Suppliers are expected to meet Kew's procurement standards, including sustainability requirements, before any contract begins.

Over the past 5 years, most of Royal Botanic Gardens Kew's contract awards have been in business services, architectural and engineering services and IT services.

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Decision makers

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