Stale Pre-tender

Housing Service Charge & Rents System

Details

Value
£200,000
Topic
Software package and information systems
Published
24 March 2026
Submission
28 April 2026

Tender description

We are seeking a modern, future fit software solution to replace the existing Housing Service Charge & Rents system. The new platform must support accurate housing rent and service charge management, provide transparent calculations, and integrate seamlessly across housing, finance, asset and contract management operations. The new system will need to reduce operational risk, eliminate spreadsheet driven processes, and deliver a single, trusted source of truth for property related financial data. The project aims to transform our financial operations by moving from reactive, fragmented data management to a proactive, integrated, and transparent service charge environment. We seek a partner who can provide a scalable solution that ensures regulatory compliance while putting the tenant experience at the heart of our operations.

Timeline

  1. Completed: Pre-tender published24 March 2026
    Current notice

About the buyer

Midland Heart Ltd is a registered social housing provider, managing around 34,000 rented and shared ownership homes across 49 local authorities in the Midlands. A dedicated Commercial Team runs all procurement activity and supplier relationships on the housing association's behalf. Over 140 suppliers hold contracts spanning repairs, maintenance, energy and utilities.

Over the past 5 years, most of Midland Heart Ltd's contract awards have been in business services, construction work and IT services.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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