Customer Relationship Management (CRM) and a Marketing Automation platform
Details
- Value
- £3,618,000
- Topic
- Customer Relation Management software development services
- Published
- 12 March 2026
- Submission
- 17 April 2026
- Source
- uk:find_a_tender
Tender description
The University requires an enterprise-grade solution that integrates the functionality of Customer Relationship Management (CRM) and a Marketing Automation platform. This solution will transform student recruitment operations by moving from scattered data silos to a centralised, intelligence-led engagement strategy.
Timeline
- Completed: Tender published12 March 2026Current notice
- Completed: Submission date17 April 2026
About the buyer
Bangor University buys as a higher education institution, with its own Procurement Team. The university is a subscribing member of the North Western Universities Purchasing Consortium, with full access to its commodity contracts. Its procurement strategy requires purchases to use available framework contracts unless there is a clear business reason not to.
Over the past 5 years, most of Prifysgol Bangor / Bangor University's contract awards have been in business services, waste, cleaning and environmental services and construction work.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@prifysgol-bangor-bangor-university.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@prifysgol-bangor-bangor-university.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@prifysgol-bangor-bangor-university.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@prifysgol-bangor-bangor-university.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@prifysgol-bangor-bangor-university.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@prifysgol-bangor-bangor-university.gov |
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