Awarded contract

HR Case Management System

Details

Value
£260,872.11
Duration
1 year
Topic
Software package and information systems
Published
12 December 2025

Tender description

Re-procurement of a cloud based case management system for the Human Resources Employee Relations team to effectively and efficiently manage staff cases. This will ensure a fair and consistent approach to case management across the organisation and ensure that personal data is held securely.

Timeline

  1. Completed: Award published12 December 2025
    Current notice
  2. Completed: Award date14 December 2025
  3. Next: Contract expiry date13 December 2026in 3 months

About the buyer

NHS England runs the NHS in England, and buys as a central healthcare organisation with its own team of procurement professionals. Every tender is advertised on Atamis, the NHS's single eCommercial system, and larger contracts appear on Find a Tender. Much of this procurement flows through framework agreements and the Crown Commercial Service. Clinical services are commissioned directly or through the Provider Selection Regime. Seven regional teams support the commissioning of healthcare services across the country. The central commercial function that develops procurement strategy for the whole NHS sits here.

UK health spending has nearly quadrupled to £241.8bn in 2024/25, £20bn up on the year before. £140.6bn of that went to procurement, the biggest sector of UK public spending and the fastest-growing.

Over the past 5 years, most of NHS England's contract awards have been in education and training, health and social work, and IT services.

Relevant CPV codes

  • 48000000 · Software package and information systems

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
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Contracts Manager+44 •••• ••••••

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