TfL Customer Relationship Management (CRM) system
Details
- Buyer
- Transport for London
- Value
- £0.01
- Topic
- Software package and information systems
- Published
- 29 January 2025
- Source
- uk:find_a_tender
Tender description
The scope of the programme is to procure and deliver a CRM solution for TfL to communicate with its customers on a range of topics, including service updates and marketing campaigns. Lot 1: The scope of the programme is to procure and deliver a CRM solution for TfL to communicate with its customers on a range of topics, including service updates and marketing campaigns. Additional information: If you are interested in being part of this early market engagement exercise, please email siahwashamiri@tfl.gov.uk and the questionnaire will be shared with you on request. Interested parties should note that TfL reserves the right to cancel or vary this procurement process at any point and will not be liable for any costs or expenses incurred by interested parties in responding to this opportunity. I would appreciate if I can get the response back by 13th February 2025, 12pm.
Timeline
- Completed: Pre-tender published29 January 2025Current notice
About the buyer
Transport for London operates the capital's transport network for the Mayor of London, and buys as a local government organisation on behalf of TfL, the Greater London Authority and the Old Oak and Park Royal Development Corporation. Suppliers register free on the SAP Business Network, where TfL's contract opportunities are published. Higher-value contracts appear on Find a Tender, with Contracts Finder used for smaller opportunities. A dedicated opportunities page lists larger upcoming work on a periodic basis. Rail-related work can be sourced through RISQS, the rail industry supplier qualification scheme, without a published tender notice.
UK local government drives £140bn in annual procurement, led by social protection (£66.6bn) and education (£57.1bn).
Over the past 5 years, most of Transport for London's contract awards have been in transport services, business services and repair and maintenance.
Relevant CPV codes
- 48000000 · Software package and information systems
- 72000000 · IT services: consulting, software development, Internet and support
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@transport-for-london.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@transport-for-london.gov |
201 similar open tenders
See more open tenders related to TfL Customer Relationship Management (CRM) system.
- Open tender
Low Code No Code Platform
- Open tender
Pipelines - Support and Development
- Open tender
SolarWinds Software Licence Renewals
- Open tender
Workflow Management System
Related topics
Topics related to TfL Customer Relationship Management (CRM) system, ranked by notice volume.
- 4,221£39.8bn
- 3,209£92.7bn
- 1,644£38.1bn
- 5,988£250.5bn
Related buyers
Buyers similar to Transport for London.
- 133£1.0bn
- 106£6.5m
- 92£421.2m
- 89£1.3bn
- 81£473.2m
- 58£12.9m
- 50£93.9m
- 46£26.7m
- 37£19.2m
- 30£231.4m
Win more public sector contracts
Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.
