Service Management Tool - Support Hubs
Details
- Supplier(s)
- Freshworks Inc.
- Value
- £478,538
- Duration
- 1 year
- Topic
- Software package and information systems
- Published
- 4 December 2025
- Source
- uk:contracts_finder
Tender description
G-Cloud 14 call off for the provision of Service Management Tools
Timeline
- Completed: Award published4 December 2025Current notice
- Completed: Award date21 December 2025
- Next: Contract expiry date20 December 2026in 1 month
About the buyer
British Transport Police is the national police force for the railway network in England, Wales and Scotland, a blue light body with its own commercial services team. Train and freight operators fund its policing through Police Services Agreements overseen by the British Transport Police Authority. The Authority, a Department for Transport public body, sets priorities and allocates funding. Much of its buying runs through Crown Commercial Service frameworks such as G-Cloud.
Over the past 5 years, most of British Transport Police's contract awards have been in software and information systems, office and computing equipment and communications equipment.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@british-transport-police.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@british-transport-police.gov |
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