Observability Tool UK1 Notice
Details
- Value
- £6,000,000
- Topic
- Software package and information systems
- Published
- 11 November 2025
- Source
- uk:find_a_tender
Tender description
One Login’s Observability tool will empower developers and support teams to investigate system issues with confidence, and identify problems before they escalate. We are seeking full-stack observability of end-to-end journeys, an intuitive interface, well-tuned alerting, compatibility with Serverless architecture, compatibility with open standards (e.g. OTEL, OCFF), and secure UK-based hosting. Insights from this tool will provide continuous visibility of SLIs, SLOs and error budgets across the service, empowering decision-making at all levels of the organisation and ensuring that One Login operates as intended. This tool is an essential part of our Observability strategy, enabling One Login to meet critical reliability and security commitments and scale to higher volumes – all while maintaining a smooth and responsive experience for users.
Timeline
- Completed: Pre-tender published11 November 2025Current notice
About the buyer
The Department for Science Innovation and Technology is a central government department, and a dedicated commercial directorate leads on its procurement work alongside project and delivery teams. Common goods and services are bought through Crown Commercial Service frameworks. UK Shared Business Services, a shared-services provider, manages many of the department's lower-value procurements on its behalf. Low-value orders require multiple supplier quotes to ensure value for money.
Over the past 5 years, most of the Department for Science Innovation and Technology's contract awards have been in IT services, research and development and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-for-science-innovation-and-technology.gov |
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