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Awarded contract

IT Helpdesk Software

Details

Buyer
Stroud District Council
Supplier(s)
Freshworks Incorporated
Value
£26,136
Duration
2 years
Topic
Software package and information systems
Published
13 November 2025
Source
uk:contracts_finder

Tender description

Contract award notice only - call off from a framework

Timeline

  1. Award date6 August 2025
  2. Award published13 November 2025
    Current notice
  3. Contract expiry date5 August 2027in 9 months

About the buyer

Stroud District Council is a local authority in Gloucestershire that buys from its offices at Ebley Mill. New procurements follow the Procurement Act 2023, in force since 24 February 2025. Suppliers complete a Procurement Specific Questionnaire covering exclusions and conditions of participation.

Over the past 5 years, most of Stroud District Council's contract awards have been in construction work, software and information systems and sports, games and art supplies.

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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