Awarded contract

Digital Platform Including Customer Relationship Management (CRM)

Details

Value
£1,442,859
Duration
5 years
Topic
IT services: consulting, software development, Internet and support
Published
13 November 2025

Tender description

Implementation of a single digital platform and a customer relationship management system (CRM). The contract award was carried out through NHS SBS10175 via Direct Award. This is a contract finder award notice only.

Timeline

  1. Completed: Award published13 November 2025
    Current notice
  2. Completed: Award date29 November 2025
  3. Next: Contract expiry date28 November 2030in 4 years

About the buyer

Westmorland and Furness Council is a local authority. Specialist consultancy support is procured through professional services frameworks running for four years. Around half the consultants on the current framework are based in Cumbria.

Over the past 5 years, most of Westmorland and Furness Council's contract awards have been in construction work, transport services and software and information systems.

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Decision makers

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