Awarded contract

PS25205 - Acas27410 - Evaluation of Acas Individual Conciliation Service

Details

Supplier(s)
Natcen
Value
£484,211
Duration
2 years
Topic
Research and development services and related consultancy services
Published
4 November 2025

Tender description

***** THIS IS AN AWARD NOTICE, NOT A CALL FOR COMPETITION ***** This procurement is being concluded following a mini competition under the CCS RM6126 Research & Insights DPS Brief Description of Requirement - Acas has a statutory duty to promote resolution of Employment Tribunal (ET) claims to avoid full tribunal hearings. Acas calls this service Individual Conciliation (IC) to distinguish it from our service for collective disputes. In April 2014 the Early Conciliation (EC) launched under a new requirement to Section 18 of the Employment Tribunals Act 1996. This requires prospective claimants "to contact Acas before instituting proceedings" in response to which Acas must "endeavour to promote a settlement between the persons who would be parties to the proceeding". In most cases, before lodging a claim with the Tribunal, the claimant must first 'notify' Acas, who will try to help both parties resolve the dispute via EC. If EC fails to achieve a resolution and the claimant proceeds to lodge a claim with the Employment Tribunal, post-ET1 conciliation is still offered.

Timeline

  1. Completed: Award date3 November 2025
  2. Completed: Award published4 November 2025
    Current notice
  3. Next: Contract expiry date30 April 2027in 6 months

About the buyer

UK Shared Business Services - UKSBS is a central government shared services provider whose procurement team runs procurements for public bodies such as UK Research & Innovation. Frameworks hosted by the service, such as one for laboratory consumables, are open to eligible public bodies. Advice on procurement routes and supplier performance sits with the same team. Suppliers to the shared service centre itself have mostly been appointed through Crown Commercial Service frameworks.

Over the past 5 years, most of UK Shared Business Services - UKSBS's contract awards have been in business services, software and information systems and research and development.

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