25-031F Framework Agreement for the Provision of Contact Centre Service
Details
- Buyer
- Uisce Éireann
- Topic
- Technical support services
- Published
- 5 November 2025
- Source
- ie:e_tenders
Tender description
UÉ is conducting a market sounding exercise to understand the structure of the market and specialist competencies/capabilities available in the provision of Contact Centre Services.
Timeline
- Completed: Pre-tender published5 November 2025Current notice
About the buyer
Uisce Éireann is Ireland's national regulated water utility, formerly known as Irish Water. The company supplies drinking water and treats wastewater before it returns to the natural environment. Lower-value contracts follow the company's own procurement policy.
Over the past 5 years, most of Uisce Éireann's contract awards have been in business services, IT services and architectural and engineering services.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@uisce-eireann.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@uisce-eireann.gov |
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