The Provision of a Continuing Healthcare (CHC) Digital System on behalf of NHS South West London ICB
Details
- Value
- £100,000
- Topic
- Software package and information systems
- Published
- 21 October 2025
- Submission
- 20 November 2025
- Source
- uk:find_a_tender
Tender description
The aim of this procurement is to source and implement a Digital End-to-End Patient System specifically tailored to streamline the Continuing Healthcare (CHC) assessment and management process. The system should enable improved data sharing, automated workflows, and full lifecycle visibility of CHC cases, from referral to eligibility decision, care planning, and review. Key Objectives: • Improve efficiency and consistency in CHC case management. • Ensure compliance with national standards and NHS CHC Framework. • Reduce administrative burden on staff through automation and digitisation. • Enhance patient experience through transparency, accessibility, and timely communication. • Facilitate robust performance reporting and data analytics.
Timeline
- Completed: Pre-tender published21 October 2025Current notice
About the buyer
NHS South West London ICB is one of England's integrated care boards, commissioning NHS services across six south London boroughs: Wandsworth, Sutton, Merton, Kingston, Croydon and Richmond. A Scheme of Reservation and Delegation sets contract award limits for staff. Commissioning spans primary care, mental health, vaccinations and children's wellbeing services.
Some clinical services are awarded through the Direct Award Process under the Provider Selection Regime.
Over the past 5 years, most of NHS South West London ICB's contract awards have been in health and social work, IT services and software and information systems.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@nhs-south-west-london-icb.gov |
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