Restart Scheme Extension Customer Satisfaction Survey
Details
- Supplier(s)
- IFF Resarch
- Value
- £256,149
- Duration
- 2 years
- Topic
- Research services
- Published
- 10 October 2025
- Source
- uk:contracts_finder
Tender description
A short survey of customer satisfaction running during the duration of the Restart Scheme extension. The survey will be conducted over a total of 8 waves between October 2025 - June 2027, achieving a minimum response rate of 503 per Contract Package Area (CPA) per quarter, and reducing in the second year in line with the forecasted reduced Restart caseload, totalling approximately 46,000 responses over the 8 waves.
Timeline
- Completed: Award date12 September 2025
- Completed: Award published10 October 2025Current notice
- Next: Contract expiry date11 September 2027in 10 months
About the buyer
Department of Works & Pensions is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@department-of-works-pensions.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@department-of-works-pensions.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@department-of-works-pensions.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@department-of-works-pensions.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@department-of-works-pensions.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@department-of-works-pensions.gov |
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